- Introduction
Our shop may collect personal information (as defined in Article 2, Paragraph 1 of the Personal Information Protection Law, hereinafter referred to as “Personal Information Protection Law”) and other information related to customers (hereinafter referred to as “Customer Information”) when customers use our shop.
Our shop will comply with the Personal Information Protection Law, other related laws and guidelines, and the privacy policy (hereinafter referred to as “this Privacy Policy”) set forth below in handling customer information.
- Applicability
This Privacy Policy applies to all customer information obtained by our shop when customers use our services. - Customer Information Collected by Our Shop
Our shop collects the following customer information through methods such as a) direct input by customers on services related to our shop, b) provision by customers via email, mail, documents, telephone, etc., and c) collection during the use or browsing of services related to our shop.
Information obtained when customers purchase products, etc.
Basic information such as customer’s name, address, occupation
Contact information such as phone number, email address
Bank account information, etc.
Other information related to customers and their purchases
Other information obtained during the use of our shop
Information related to the use of our shop, such as purchased products
Information about payment status on our shop
Cookies, IP address, device type, mobile device identifier, browser type, browser language, referral URL, platform type, page views, page view time, and date and time of activities on our shop’s app or website
Other information related to the use of our shop
Information obtained during surveys conducted by our shop
Responses to surveys about the use of our shop, requests related to our shop, etc.
Other survey-related information
- Purpose of Use
Our shop uses the customer information described in 3. for the following purposes:
To provide services related to our shop to customers
To confirm purchases of products, etc. using our shop
For billing, payment, and their confirmation related to our shop
To provide other services related to our shop to customers
For improvement and planning of new services related to our shop
For research and analysis of usage patterns, etc. of our shop
To conduct surveys related to our shop for customers
To send rewards for cooperation in surveys, etc.
For improvement, enhancement, and planning of new services related to our shop
To customize the content of services related to our shop for individual customers
For planning and research and development of new services
For other quality improvements of services related to our shop
For guidance on services related to our shop, responding to customer inquiries, etc.
For communication and information provision related to services of our shop
For confirmation of email subscription services and email distribution
For campaign guidance
To send prizes for sweepstakes entries, etc.
For guidance on new products, new services, etc.
To inform about significant changes related to services of our shop, such as changes in terms of use
For responding to customer inquiries, requests, etc.
For other appropriate communication with customers regarding the use of our shop
For advertising, marketing, etc.
For delivery, display, or effectiveness measurement of advertisements of our shop
For other advertising and marketing purposes
For management and operation
To confirm the usage status and registration information of services related to our shop
To confirm compliance with terms by customers
To resolve issues related to the operation of our shop, such as responding to customers suspected or confirmed of violating terms
For other measures necessary to ensure safe use by customers and maintain the quality of services related to our shop
- Entrustment and Provision of Customer Information to Third Parties
Our shop may provide or entrust customer information to third parties in the following cases. In such cases, our shop will review the recipient to ensure they meet the standards set by our shop, provide and entrust customer information under appropriate supervision, and consider the contract content to ensure proper management of customer information.
Entrustment and provision to subcontractors
To process customer information, provide information to customers, conduct campaigns and surveys, and research or analyze the usage of services related to our shop, we may entrust all or part of these tasks to other companies.
Entrustment and provision to partners and affiliates of our shop
To provide services related to our shop, we may establish cooperative or affiliate relationships with other companies (including relationships for the purpose of delivering, displaying, or measuring the effectiveness of advertisements with advertising service providers, advertising agencies, and other related businesses).
Provision to successors in business succession, etc.
In case of business succession due to mergers, company splits, business transfers, etc., where another company takes over the business including services related to our shop. (This includes cases where our shop establishes a separate corporation to succeed the business of our shop.)
Provision based on laws and regulations
In cases where we are requested to provide customer information by courts, administrative agencies, supervisory authorities, or other public institutions based on laws and regulations.
Provision for dispute resolution with third parties
In cases where it is deemed necessary to provide customer information for dispute resolution with third parties or to secure the rights and interests of customers and third parties related to services of our shop.
- Management
Our shop strictly manages customer information to prevent loss, destruction, alteration, unauthorized access, leakage, etc. As mentioned in 5., our shop may entrust the handling of personal information to other companies, but in such cases, our shop will appropriately supervise the company. - Use of Google Analytics and Cookies
Use of Google Analytics
Our shop uses Google Analytics to research and analyze the usage patterns and behaviors of customers in services related to our shop. Data collected through the use of Google Analytics is managed based on Google’s privacy policy. For details and opt-out procedures of Google Analytics, please refer to “Google Analytics Terms of Service” and “How Google uses information from sites or apps that use our services.”
Use of Cookies
In services related to our shop, we may use cookies (Cookie) and similar technologies for purposes such as improving convenience, statistical data analysis, and delivering, displaying, and measuring the effectiveness of advertisements.
Cookies are text data stored on your device when you access services related to our shop.
Customers can restrict or refuse the acceptance of cookies through browser settings, etc., at their discretion. However, if you choose to do so, you may not be able to use services related to our shop properly.
- Correction of Customer Information by Our Shop
If there are changes in information such as names of municipalities, postal codes, names of financial institutions, etc., that may hinder billing and payment, our shop may change the registered customer information. - Confirmation and Correction of Customer Information by Customers, Disclosure of Personal Data
Customers can take the following actions regarding the handling of their customer information:
Confirmation and correction of customer information
Customers can always confirm and correct the customer information they have registered.
Disclosure of personal data
Our shop will promptly disclose personal data or records related to third-party provision upon request from customers, except in the following cases:
If disclosure may harm the life, body, property, or other rights and interests of the person or a third party
If disclosure may significantly hinder the proper execution of our shop’s business
If disclosure would violate laws and regulations
Correction, etc., of personal data
If customers request correction, addition, deletion, erasure, suspension of use, or suspension of provision to third parties of personal data, our shop will investigate and confirm that the request is made by the customer or an
appropriately authorized representative, and that the request meets the requirements of related laws, and will respond in accordance with the law. Please note that due to technical limitations, etc., we may not be able to directly respond to customer requests.
- Disclaimer and Notes
Use of other businesses’ websites
Our shop is not responsible for the protection of personal information, etc., on other businesses’ or individuals’ websites (including websites accessed through links from websites used in providing services related to our shop). Please use these websites after carefully confirming their content.
Information for confirming the identity of the person
Please strictly manage information used to confirm the identity of the customer to prevent loss, forgetfulness, and leakage to third parties.
- Changes to the Privacy Policy and Confirmation of the Latest Privacy Policy
Our shop will change the content of this Privacy Policy as appropriate.
Customers are requested to always check the latest Privacy Policy when using services related to our shop.
If our shop changes this Privacy Policy, we will notify or inform customers of the fact that this Privacy Policy will be changed, the content after the change, and the effective date of the change. In cases where customer consent is required by law for changes to this Privacy Policy, our shop will obtain customer consent (including cases where customers are deemed to have consented to the application of the changed Privacy Policy if they use our shop after notification or awareness of the change content, or if they do not take procedures such as cancellation of registration within the period set by our shop).
- Information Related to Our Shop and Contact Information for Inquiries
For inquiries related to this Privacy Policy and various requests to our shop based on this Privacy Policy and the Personal Information Protection Law, please contact us through our shop’s inquiry form. Last updated: July 10, 2023.